Shipping policy

Shipping Policy

This Shipping Policy applies to all orders placed through CreoSpidy. By placing an order, you agree to the terms outlined below.

Shipping Locations

We ship worldwide. However, please note that some locations may experience longer delivery times depending on the local courier services and customs regulations.

Shipping Timeframes

• Orders are typically processed within 7-10 business days. Custom orders or high-demand periods may require additional time for processing.
• Estimated delivery times vary depending on the destination country and will be provided upon dispatch.
• Express shipping options are available upon request, subject to additional charges and availability.

Order Tracking

Once your order is dispatched, a tracking number will be provided via email or SMS. You can use this number to track the status of your shipment through the courier's website.

Import Duties and Taxes

Please note that any applicable customs duties, taxes, or import fees are the sole responsibility of the customer. These charges are not included in the item price or shipping cost. Please check with your local customs office for more details regarding potential fees before placing an order.

Delivery Issues

In the event of delivery delays caused by unforeseen circumstances such as customs clearance, weather conditions, or other disruptions, we will do our best to keep you informed.

If your order arrives damaged or is lost in transit, please contact us within 7 business days of the expected delivery date, and we will work with the courier to resolve the issue.

Contact Us

For any questions or concerns regarding your shipment, please reach out to our customer service team at creospidy@gmail.com